Please read these terms carefully before placing an order to ensure you understand our policies.
We accept returns on non-fashion items within 30 days of dispatch. Items must be unused and in original, sellable condition.
Once we receive your return, refunds are processed within 7 business days.
Return shipping costs are the responsibility of the customer unless the item is defective or damaged. Items returned after 30 days are not eligible for a refund.
All fashion and apparel items are made to order and are not eligible for returns or exchanges for change of mind, sizing, or fit issues.
If your fashion item arrives damaged or with a print or production error, please contact us within 30 days of delivery with:
We will review your request and arrange a replacement or refund where applicable.
We will replace items only if the product is damaged or there is a confirmed print or production error, and a request is submitted within 30 days of delivery with the required information listed above.
If a customer provides an incorrect or incomplete shipping address, replacements or reshipments will be sent at the customer’s cost. If a shipment is returned due to insufficient address details, the customer will be responsible for reshipment costs once the correct address is confirmed.
Tracking is provided for all orders once shipped. Delivery times may vary during holidays or periods of high demand.
At this time, we do not ship internationally.
If tracking shows that your order was delivered but you did not receive it, the customer is responsible for filing a claim directly with the carrier. In these cases, we are unable to issue refunds or resend products.
For any questions or concerns, please contact us at hello@mojaday.com.
Updated 11/30/2025