Free shipping on orders over $75 in the U.S.
Free shipping on orders over $75 in the U.S.

Shipping & Returns Policy

Please read these terms carefully before placing an order to ensure you understand our policies.

1. Refunds

Non-Fashion Items

We accept returns on non-fashion items within 30 days of dispatch. Items must be unused and in original, sellable condition.

Once we receive your return, refunds are processed within 7 business days.

Return shipping costs are the responsibility of the customer unless the item is defective or damaged. Items returned after 30 days are not eligible for a refund.

Fashion and Apparel Items

All fashion and apparel items are made to order and are not eligible for returns or exchanges for change of mind, sizing, or fit issues.

If your fashion item arrives damaged or with a print or production error, please contact us within 30 days of delivery with:

  • Clear photos of the issue
  • Your order number
  • Your full shipping address

We will review your request and arrange a replacement or refund where applicable.

2. Replacements

We will replace items only if the product is damaged or there is a confirmed print or production error, and a request is submitted within 30 days of delivery with the required information listed above.

Wrong or Incomplete Addresses

If a customer provides an incorrect or incomplete shipping address, replacements or reshipments will be sent at the customer’s cost. If a shipment is returned due to insufficient address details, the customer will be responsible for reshipment costs once the correct address is confirmed.

3. Shipping

Estimated Delivery Times (USA)

  • Non-fashion items usually arrive within 3 to 5 business days
  • Fashion and apparel items usually arrive within 5 to 12 business days

Tracking is provided for all orders once shipped. Delivery times may vary during holidays or periods of high demand.

International Shipping

At this time, we do not ship internationally.

Lost Shipments

If tracking shows that your order was delivered but you did not receive it, the customer is responsible for filing a claim directly with the carrier. In these cases, we are unable to issue refunds or resend products.


For any questions or concerns, please contact us at hello@mojaday.com.

Updated 11/30/2025